We at Alpha Analytics Investment Group, LLC ("Alpha") are committed to safeguarding the personal information of our customers. This notice will help you understand how we safeguard and use the information we collect.
Why and How We Collect Personal Information: We collect information that assists us in servicing your financial needs. This information helps us provide you with a high standard of customer service, process your transactions, provide products that may interest you and fulfill legal and regulatory requirements. The personal information we collect includes information collected on applications and related forms such as, name, address, social security number, bank reference, annual income and net worth.
How We Protect Information: Our employees maintain and protect the confidentiality of your personal information by utilizing physical, electronic and procedural safeguards.
Disclosure of Information: Because we are an independent investment adviser, we have no affiliates or related organizations with whom we share information.
Non-affiliated third parties: We may disclose any personal information to non-affiliated third parties when we believe it necessary for the conduct of our business, or where law requires disclosure. For example, personal information may be disclosed for audits, to attorneys or other professionals, or to law enforcement and regulatory agencies as necessary to protect our property or rights. In addition, we may disclose personal information to third party service providers such as mutual fund companies and clearing firms to enable them to provide business services for us by performing computer related or data maintenance or processing services, to facilitate the processing of transactions requested by you, and to assist in offering products and services. Except in those specific, limited situations, without your consent, we will not make any disclosures of your personal information to other companies who may want to sell their products or services to you. For example, we do not sell customer lists and we will not sell your name to a catalogue company or any marketing agencies.
Former Customers: This policy applies to former customers as well as current customers.
Maintaining Accurate Information: We strive to maintain complete and accurate information on you and your accounts. We will give you reasonable access to the information we have about you. If you have a question or concern about your personal information or this privacy notice, please contact us.
Contractual commitments from vendors. Alpha may hire firms, such as data processors, that assist Alpha in delivering services to clients. These firms contractually commit to protecting the privacy of any Alpha client information that they review or handle.
A corporate policy for employees: Alpha employees understand that they must maintain the integrity of personal and financial information that they come across when communicating with clients and processing transaction requests. We restrict access to nonpublic personal information about you to personnel who are necessary or appropriate to provide products or services to you. They are required to refrain from disclosing any confidential information or materials to unauthorized persons.
Contact us with questions: Anyone who has questions about this policy can e-mail or call the Alpha customer service information line at (310) 556-0389 during regular business hours.